Privacy Policy

Who we are

By5 LLC is a licensed auction brokerage arranging vehicle purchases, shipping and clearing. You can reach us at info@by5llc.com or +220 000 0000.

What we collect

We only collect what we need to answer you and move a vehicle. That means the details you type into our enquiry and contact forms — your name, email address, phone number and the message itself — along with any documents you send us for a purchase or shipment.

We also receive basic technical information automatically, such as your browser type and the pages you visit, which helps us keep the site working.

How we use it

Your details are used to respond to your enquiry, quote and arrange a purchase, handle shipping and clearing paperwork, and keep you updated on a vehicle you have asked about. We do not sell your personal information, and we do not send marketing you did not ask for.

Who we share it with

We share information only where it is needed to complete the job you hired us for — auction houses, shipping lines, customs and clearing agents — and where the law requires it. Our service providers are only given what they need for that specific task.

Cookies

Essential cookies keep the site functioning: they remember your cookie choice and keep you signed in where relevant. These cannot be switched off without breaking the site.

Optional cookies help us understand which pages and listings people actually use, so we can improve them. When you first visit we ask whether to enable these, and we remember your answer in your browser. You can change your mind at any time using the button below.

Review cookie preferences

How long we keep it

Enquiries and transaction records are kept as long as we need them for the shipment and for our accounting and legal obligations, then removed.

Your choices

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email info@by5llc.com and we will respond.

Changes to this policy

If this policy changes we will post the updated version on this page.

Questions about any of this? Get in touch.